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Allgäu Living

Cancel your booking

Change of plans? You can cancel your direct booking free of charge up to 30 days before arrival – yourself, online, in two minutes, without calling and without waiting for a reply from us. Everything runs via your personal booking page: you received the link with your booking confirmation, or you can have it sent to your email address again below. The amount paid is refunded automatically to your payment method.

Free cancellation up to 30 days before arrival

How it works

1

Open your booking page

Your booking confirmation contains the link “Manage booking”. It takes you to your personal booking page. Cannot find the email? Request the link again below with your email address.

2

Confirm the cancellation

On the booking page you will see your booking, the deadline for free cancellation and the amount you will get back. One click, one confirmation – done.

3

Money back

We release the apartment immediately and refund you automatically to your original payment method. Depending on your bank or provider, the amount reaches you within 5–10 working days – the confirmation comes by email.

Request the link to your booking page

Enter the email address you booked with. The link to your booking arrives automatically in your inbox – on the booking page you can then cancel your booking and get your money back within a few days.

Good to know

Until when is cancellation free of charge?
Up to and including the 30th day before your arrival day, 11:59 pm. Example: for arrival on 31 July you can cancel free of charge until 1 July. You will find the exact deadline for your booking in the checkout, in the booking confirmation and on your booking page.
And after that?
Less than 30 days before arrival, cancellation is no longer possible – the full booking amount remains payable, even if you do not arrive. Bookings made less than 30 days before arrival are therefore non-cancellable from the start; we point this out before payment. We recommend travel cancellation insurance.
How do I get my money back?
Always to the payment method you used – card, Apple Pay, Google Pay, PayPal, Klarna and more. You do not need to do anything. If your payment was made a very long time ago and your payment provider no longer allows an automatic refund (with PayPal and Klarna, for example, after 180 days), we will ask for your bank details on your booking page and transfer the amount.
I only want to change the dates.
Within the deadline it is easy: cancel the booking and book the new dates online.
Booked via Booking.com or Airbnb?
Then please cancel directly via that platform – the terms of your platform booking apply there.

You will find the full cancellation policy in our Terms and Conditions. Questions about your booking? Write to us at office@allgaeuliving.de.